{"id":2091,"date":"2025-04-09T12:39:34","date_gmt":"2025-04-09T10:39:34","guid":{"rendered":"https:\/\/www.tomiagroup.com\/seraf-technology-s-r-o\/"},"modified":"2026-01-14T14:52:14","modified_gmt":"2026-01-14T13:52:14","slug":"seraf-technology-s-r-o","status":"publish","type":"page","link":"https:\/\/www.tomiagroup.com\/en\/seraf-technology-s-r-o\/","title":{"rendered":"Seraf technology s.r.o."},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCRM\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t
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Challenge: Monitoring Construction Site Security<\/strong><\/h2>

Seraf technology s.r.o. provides a revolutionary solution for construction site security \u2013 <\/span>solar camera towers<\/b>, which monitor construction sites even in areas without electricity. However, with a growing number of customers and devices in the field, founder Radoslav \u010cajka faced a challenge:<\/span><\/p>

  • How to effectively track<\/b> where each tower is located?<\/span><\/li>
  • How to measure the profitability<\/b> of individual devices?<\/span><\/li>
  • How to maintain an overview<\/b> of communication with a growing number of clients?<\/span><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Our Solution: Custom CRM System<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    After a thorough needs analysis, we implemented for Seraf technology <\/span>a CRM solution on the Microsoft Dynamics 365 platform<\/b>, which:<\/span><\/p>

    1. Maps the lifecycle of each tower<\/b> \u2013 from installation to maintenance and relocation<\/span><\/li>
    2. Tracks utilization in real-time<\/b> with a clear overview of which devices generate the highest revenue<\/span><\/li>
    3. Organizes client communication<\/b> \u2013 complete interaction history in one place<\/span><\/li>
    4. Creates an analytical foundation<\/b> for strategic decisions on fleet expansion<\/span><\/li><\/ol>

      A key element was our <\/span>demo version<\/b>, where Radoslav could directly see how the final solution would work even before the actual implementation.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Results: Foundation for Effective Expansion<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      The implemented solution provided Seraf technology with significant advantages and a step forward:<\/span><\/p>

      • Real-time overview<\/b> \u2013 precise information on the location and status of each tower<\/span><\/li>
      • Faster decision-making<\/b> based on real-time data about device profitability<\/span><\/li>
      • More professional communication<\/b> with clients thanks to a complete overview of history<\/span><\/li>
      • Readiness for growth<\/b> \u2013 a system designed for the gradual addition of new sales representatives<\/span><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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        \"TOMIA understood my needs very well. I appreciate that they prepared a demo version of the CRM system where I could see the future solution. This was a crucial factor for me, enabling me to decide more quickly to proceed. Business is primarily about relationships, and the responsive communication of the TOMIA team was a key factor for me<\/span><\/i>.<\/span><\/i>\"<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        \n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tRadoslav \u010cajka\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\n\t\t\t\t\t

        Seraf technology, s.r.o.<\/span><\/i><\/p>\n<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        CRM Challenge: Monitoring Construction Site Security Seraf technology s.r.o. provides a revolutionary solution for construction site security \u2013 solar camera<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2091","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tomiagroup.com\/en\/wp-json\/wp\/v2\/pages\/2091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tomiagroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tomiagroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tomiagroup.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tomiagroup.com\/en\/wp-json\/wp\/v2\/comments?post=2091"}],"version-history":[{"count":2,"href":"https:\/\/www.tomiagroup.com\/en\/wp-json\/wp\/v2\/pages\/2091\/revisions"}],"predecessor-version":[{"id":2094,"href":"https:\/\/www.tomiagroup.com\/en\/wp-json\/wp\/v2\/pages\/2091\/revisions\/2094"}],"wp:attachment":[{"href":"https:\/\/www.tomiagroup.com\/en\/wp-json\/wp\/v2\/media?parent=2091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}